Vol. 4 No. 2 (2012): automating complex transaction processes across company

Drawing upon the literature review and analysis of
current published research, this paper identifies the
issues in and highlights the importance of postadoption
stage. There has been a considerable
amount of research undertaken which have studied
different issues related to pre-adoption. The focus of
majority of these studies generally lies in the
exploration of research issues related to preadoption
stage. Comparatively less attention has
been given to understand the issues at postadoption
stage.