Emotional Intelligence: An Extensive Literature Review

Abstract

Purpose: Emotional Intelligence has gained a great interest among researchers and scientists Studies from past till date, has contributed a lot in this context in terms of definitions, models and its impact on other related concepts of management. The purpose of thestudy is to converse previous research on emotional intelligence with main emphasis on empirical perspectives.

Design/Methodology/Approach: Review based Approach.

Findings: The study concludes that a person with high level of Emotional Intelligence can lead a team more efficiently resulting in team effectiveness. Hence, a supportive and trustful environment at workplace will build strong interpersonal relationships which would provide job satisfaction to employees at all level.

Proposed Implications: The study will be useful for researchers in conceptualizing theoretical framework on emotional intelligence

Originality/Value: The study endeavors to investigate and critically review emotional intelligence and related concepts like leadership, and job satisfaction etc. which will lead to improvement of employee’s personality, moral and social development.