Enterprise Risk Management in it and its Governance: A Pragmatic Analysis for Operational Efficiency in Banking

  • V Gajapathy Professor, School of Management, Presidency University, Bengaluru, India,
  • K Balanagarajan Assistant Professor, School of Management, Presidency University, Bangaluru, India,

Abstract

Operational efficiency is the most vulnerable in banking sector. A laxed operational management impairs
the efficiency and finally it impacts the belief of the Indian economy as it is banking economy often. In this paper a
discussion is mooted and analysis is laid upon various processes in relation to IT risk and risk management strategies
available therein. This Paper also promptssome current practices which are envisaged in banking sector. A work on
the tools for building operational efficiency in the course of Continuous Process Improvement (CPI) in banks is laid
down. IT governance and Service Level Management process is accounted in detail. Further, Incident Management
Overview process and Capacity Management Process have also been depicted. Hence, this discussion paper in IT Risk
Management (ITRM) and its governance in banking delivers a launchpad-provision to the pertinent researchers. In laterĀ 
part of the paper, available and supported risk mitigation strategies are also discussed widely

Published
2020-03-14
How to Cite
, V. G., & K Balanagarajan. (2020). Enterprise Risk Management in it and its Governance: A Pragmatic Analysis for Operational Efficiency in Banking. Global Journal of Enterprise Information System, 10(3), 6-12. Retrieved from https://gjeis.com/index.php/GJEIS/article/view/243
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