Emotional Intelligence: An Extensive Literature Review

Abstract

Purpose: Emotional Intelligence has gained a great interest among researchers and scientists Studies from
past till date, has contributed a lot in this context in terms of definitions, models and its impact on other related concepts of
management. The purpose of thestudy is to converse previous research on emotional intelligence with main emphasis on
empirical perspectives.
Design/Methodology/Approach: Review based Approach.
Findings: The study concludes that a person with high level of Emotional Intelligence can lead a team more efficiently resulting
in team effectiveness. Hence, a supportive and trustful environment at workplace will build strong interpersonal relationships
which would provide job satisfaction to employees at all level.
Proposed Implications: The study will be useful for researchers in conceptualizing theoretical framework on emotional
intelligence
Originality/Value: The study endeavors to investigate and critically review emotional intelligence and related concepts like
leadership, and job satisfaction etc. which will lead to improvement of employee’s personality, moral and social development.