Impacts of Decision Supporting Systems on Decision Making

Abstract

Technologies today play major role in solving many kinds of problems such as decision supporting systems. A survey was conducted to several bankers in Bahrain banks to identify the  factors that significantly affect the DSS success or failure. Four factors were set which are Technology, People, Communication and Rules and procedures. The result showed that the first three factors mentioned above have a great effect on the success of a decision support system while the more restrictions, rules and procedure will lead to a weak decision support system.